Too Good To Go BlogToo Good To Go Customer-to-Business Referral Program Terms and Conditions

Version 1.0 effective as of 9/22/2025.

Refer Your Favorite Stores to Too Good To Go — Earn a $100 Voucher for Each Store You successfully Sign Up, Plus a Chance to Win a $150 Voucher!

Too Good To Go Customer-to-Business Referral Program Terms and Conditions

1.Introduction

These Referral Program Terms and Conditions (“Referral Terms”) are a binding legal agreement between you (“Participant”) and Too Good To Go Inc., a Delaware corporation with its principal place of business at 32 Avenue of the Americas, 13th floor, Suite A, New York, NY 10013 (“TGTG,” “we,” or “us”) governing your participation in our Customer-to-Business Referral Program (the “Referral Program”).

These Referral Terms supplement and must be read together with the TGTG User Terms (https://www.toogoodtogo.com/en-us/terms-and-conditions-using-the-app) (“User Terms”), the Too Good To Go Voucher Terms (https://static.apptoogoodtogo.com/vouchers/en-us/index.html) (“Voucher Terms”), and any other applicable terms governing your use of the Too Good To Go app (“App”) at the time of your participation in the Referral Program. All capitalized terms used but not defined in these Referral Terms shall have the meanings assigned to them in the User Terms.

By participating in the Referral Program, you agree to abide by and be bound by these Terms. No amendment to the Terms will apply unless agreed to in writing and signed by TGTG.

2. Eligibility

• The Referral Program is open to individual users of the App who are at least 18 years old and residents of the United States. Employees, contractors, and agents of TGTG may participate only if explicitly authorized by TGTG. By participating, you represent and warrant that you meet these eligibility requirements.
• TGTG may verify eligibility using the information associated with your Too Good To Go account and reserves the right to require proof of residency (such as a government-issued ID or utility bill) before issuing Rewards
• The referred store must be located in one of the following boroughs of New York:
  • Brooklyn
  • Queens
  • Manhattan
• Rewards are only available for new Stores not already in contact with Too Good To Go. This means that Participant shall not be entitled to any Reward in cases where TGTG is/has already been in contact or discussions with the Store, or if the Store is/was already a partner store of TGTG prior to the Participant’s referral. TGTG’s determination of a Store’s eligibility under this section will be final.

3. How you participate

Step 1: Talk to your favorite local stores

Visit the store in person and ask if they would be interested in becoming a Too Good To Go partner so they can start offering their surplus food on the App.

Step 2: Share the referral linkIf the store owner agrees, share the referral link we send you:

• Share Link: Give this to the store owner so they can sign up through our onboarding page.
• Tracking Link: Use this to tell us which Store you referred so we can verify and track your referral.

Ensure you comply with the communication rules set out in section 4 of these Referral Terms.

Important Tracking Requirement

Sign-ups will only be tracked and credited to you if the Store uses the custom referral link provided by TGTG and completes the sign-up flow without refreshing or navigating away from the onboarding page. If the referral link is not used correctly, or if the Store refreshes the onboarding page or otherwise breaks the inbound tracking code, the referral will not be recorded and no Reward will be issued. TGTG is not responsible for referrals that are not properly tracked due to incorrect use of the referral link or technical issues outside TGTG’s reasonable control.

Step 3: Store signs up and becomes an Active StoreA store becomes an Active Store when it:

1. Signs up through the referral link provided to Participant by TGTG;
2. Is listed on the App and can sell Surprise Bags to Users; and
3. Completes at least 30 Pick-ups within the first 30 days after sign-up, where each Pick-up:

• Is successfully completed and validated in the App;
• Is not canceled by the Store, the Consumer, or TGTG; and
• Is not refunded to the user after the time of Pick-Up.

Only Active Stores count toward referral rewards or the competition prize. This means you will only earn Rewards for Stores that meet all the Active Store requirements above, including at least 30 completed Pick-ups within 30 days not including cancellations or refunds.

Step 4: Rewards

Per-Store Reward

For each Store you refer that becomes an Active Store, you will receive a $100 voucher for use in the App (“Referral Reward”).

Multiple Claims

If more than one Participant claims credit for referring the same Store, TGTG will determine in its sole discretion which Participant, if any, is eligible to receive the Reward. TGTG’s determination will be final, and Participants will have no right to challenge or appeal the decision.

Competition Prizes

In addition, two separate $150 vouchers for use in the App (“Competition Prizes”) will be awarded as follows:

• Most Active Stores: The Participant who, during the competition period stated in the campaign communication, refers the most Active Stores will receive one $150 voucher.
• Highest Volume Store: The Participant who referred the Active Store that has the highest total number of meals successfully saved (Pick-ups completed in the App and not cancelled or refunded) during the competition period will receive one $150 voucher. The determination of total volume and the awarding of the prize will be made by TGTG in its sole discretion.

Tie-Breakers

• Most Active Stores: If there is a tie, the winner will be the Participant whose final Active Store completed its 30th qualifying Pick-up first. If still tied, the winner will be the Participant with the highest overall number of valid Pick-ups across all Active Stores referred.
• Highest Volume Store: If there is a tie, the winner will be the Participant with the highest overall number of valid Pick-ups across all Active Stores referred. If still tied, the winner will be the Participant whose referred Active Store first became Active (i.e., completed its 30th qualifying Pick-up).

TGTG’s determinations under these rules will be final.

Potential winners may be required to complete verification steps. If a winner does not respond within seven (7) days after notification, is ineligible, or forfeits the prize, TGTG may select an alternate winner.

Tax Responsibility

Participants are solely responsible for any taxes that may apply to Rewards received under this Referral Program. TGTG may require Participants to provide certain information (such as a completed IRS Form W-9) before issuing Rewards, and may issue tax reporting forms (including IRS Form 1099-MISC) where required by law.

4. Communication Rules

Your initial outreach to a store must be in person. You may not use unsolicited electronic communications (such as spam emails, automated calls, text messages, or mass social media campaigns) to promote the Referral Program.

If you choose to follow up with a store electronically after making initial contact in person, you must do so in a lawful and respectful manner.

Failure to follow these rules may result in immediate disqualification from the Referral Program and forfeiture of any pending Rewards.

5. Use of Referral Rewards

Vouchers awarded under this Referral Program:

• Are valid until the expiry date stated at the time of issuance and must be redeemed within that validity period;
• May only be used in the Too Good To Go App to reserve or order Surprise Bags;
• Are country-specific and may only be used in the United States;
• Are non-transferable, for personal use only, and cannot be redeemed for cash;
• May only be used in the same currency in which they were issued;
• May be limited to one voucher per order, as stated at the time of issuance; and
• Remain subject to the Too Good To Go Voucher Terms (https://static.apptoogoodtogo.com/vouchers/en-us/index.html)for all other conditions, including cancellation, partial payment, fraud prevention, and amendments.

Rewards will be issued within 90 days after the Store becomes an Active Store. Rewards will be provided as a voucher code and sent by email to the email address designated by the Participant. The Participant is responsible for providing a valid and accurate email address. Too Good To Go is not liable for non-delivery of Rewards due to an incorrect or outdated email address supplied by the Participant.

Participants are not entitled to any other compensation, payment, or reimbursement beyond the Rewards described above.

6. Misuse of the Referral Program

Participants must act in good faith and comply with all applicable laws, regulations, and these Referral Terms.

TGTG reserves the right, at its sole discretion, to suspend or permanently exclude any Participant from the Referral Program and to cancel or revoke any pending or previously granted Rewards in the event of:

• Misuse, manipulation, or abuse of the Referral Program;
• Fraudulent, misleading, or deceptive activity;
• Violation of applicable laws, regulations or third party rights; or
• Any breach of these Referral Terms;
• Any conduct that, in TGTG’s reasonable opinion, harms or could harm TGTG’s reputation, business interests, or the integrity of the Referral Program.

Serious violations may also result in the suspension or termination of the Participant’s Too Good To Go account, with or without prior notice.

7. Program Modifications, Suspension, or Termination

Too Good To Go reserves the right to modify, temporarily suspend, or permanently terminate the Referral Program at any time. In the event of program suspension or termination, no new Referral Rewards will be issued. However, any previously issued Referral Rewards will remain valid and redeemable until their stated expiration dates, in accordance with the applicable terms at the time of issuance.

8. Intellectual property

All Stores on the App are independent businesses. TGTG owns and controls the App and determines, at its sole discretion, which Stores are listed or remain on the App. Participation in the Referral Program does not give Participants any rights, title or interest, with respect to Store relationships, the operation of the App, or any other TGTG services.

All intellectual property rights in and to the Too Good To Go App, the Too Good To Go name and logo, and any other materials provided under these Referral Terms remain the exclusive property of TGTG.

Participants are granted a limited, non-exclusive, revocable license to use TGTG’s name and brand solely for the purpose of participating in the Referral Program and in accordance with any instructions provided by TGTG.

9. Personal Information

TGTG collects and uses certain Personal Information about Participants as part of the Referral Program. This may include your name, contact details, account information, referral activity, Rewards earned, and information about the Stores you refer. We use this information to administer the Referral Program, verify eligibility, issue Rewards, prevent misuse or fraud, and otherwise operate and improve our services.

TGTG does not collect Social Security numbers, driver’s license numbers, payment card details, or other sensitive identifiers for purposes of this Referral Program.

For more information about our privacy practices, including how we protect your Personal Information and your rights and choices, please see our Privacy Policy (https://www.toogoodtogo.com/en-us/privacy).

10. Indemnification

Participant shall be fully liable towards and indemnify TGTG against and from any and all costs, losses, damages, fines and any liabilities arising out of or in connection with (i) any breach of applicable laws or (ii) any violation or material breach of Participant’s obligations under these Terms.

11. Liability

TGTG shall not be liable for any loss or damage arising from the Referrer’s participation in the Referral Program, except to the extent such loss or damage is directly caused by TGTG's gross negligence or willful misconduct.

Under no circumstances shall TGTG be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Referral Program; (ii) any conduct of any third party which takes place in connection with the Referral Program; (iii) the use of any Rewards obtained from the Referral Program; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

To the fullest extent permitted by law, TGTG’s aggregate liability to any Participant for all claims arising from or relating to the Referral Program, whether in contract, tort, or otherwise, shall not exceed the total amount of Rewards earned by the Participant under the Referral Program in the twelve (12) months preceding the claim.

12. Miscellaneous

Participant shall not have the right to assign their participation, benefits, or obligations under this Referral Program to any third party. However, TGTG reserves the sole right to assign any of its rights or obligations under this program to a third party at its discretion, without requiring prior consent from Participant.

13. Governing law and venue

These Terms shall be governed by, and construed in accordance with, the laws of the State of New York, without regard to its conflicts of law principles. Any claim or dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in New York County, New York. The parties agree to submit to the personal jurisdiction of such courts for the purposes of litigating all such claims or disputes.

Nothing in this clause shall deprive you of any rights or remedies you may have under applicable consumer protection laws that cannot be waived by contract.

14. Contact Information and Notices:If you have any questions about these Terms or the Referral Program, you may contact us at:

Too Good To Go Inc.

Email: hello@toogoodtogo.com

For formal legal notices, including service of process, you must send them to our registered agent at:

Too Good To Go Inc.800 North State Street, Suite 304, Dover, Delaware 19901, USA